NEW HOURS EFFECTIVE 2012
Monday – Friday
7:30 a.m – 5 p.m.
Customer Service processes City utility bills and business licenses.
In 2004 the City changed the hours of operation for the Customer Service Office from 8:00-5:00 to 7:30-5:30. After tracking the amount of business that is conducted during these expanded hours, we have determined that 7:30-8:00 is very much needed, but that 5:00-5:30 is not essential. The City offers a drop box, automatic withdraw, online payment options, and payment availability at Schnucks for utility bills. After analyzing the situation, we have decided to change the hours to 7:30-5:00 to better focus our resources on the busier times of the day. The new stock of bills will reflect this change of hours, signs will be posted in City Hall, and several electronic notices have been sent.